Not access to domain DNS etc

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  thomasartbae · Member · Mar 1, 2023 at 9:10 am

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  Hi there,

  For some reason we no longer have access to our domain name configuration from WordPress. Can you explain the reason?

  Thanks,
  Thomas

  Self-declared URL: artbae.fr
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Mar 2, 2023 at 3:03 pm

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  Hi Thomas,

  This is because you’re logged in to a different account (@thomasartbae) than the one that owns the domain (@vlebarbier).

  To be able to manage your domain, you need to log in to that other account of yours.

  For more help in accessing that other account, please follow our Account Recovery guide:

  https://wordpress.com/support/account-recovery/

  If you still have trouble accessing your other account, please let me know, and we’ll further help you.