not correct

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  janducheyne · Member · Jun 8, 2018 at 10:05 am

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  So… I think this is not correct. I have been charged 96 euro. I recall to have cancelled my plan of 8 euro each month. I want a recharge of the 96 euro. As I did not use my WordPress for a year. Which you can check clearly in my activity. I really think this automatic renewal is not the correct way to work. Anyway, it is legal, but if you people call yourself happiness engineers, I should get a refund of the 96 euro instantly. I will then set my account back to free. And if that is not possible, than I will delete it. It is simple, I did not use it, And I will not use it. Thank you for being honest please. So, refund the 96 euro to my account please.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jun 8, 2018 at 10:10 am

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  I tagged this with modlook to get attention from Staff. So wait for their respons.

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  fstat · Staff · Jun 8, 2018 at 12:54 pm

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  Hi there,

  I don’t see any purchases ever made to the account you’re using to contact us (janducheyne).

  Do you know the account username or the site address where those charges occurred so I can find them and help you get a refund?

  Thanks!