Not eligible to Refund
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I cancelled my site (nouvellemondiale.com) via the Dashboard and I was within 48hrs but now I see the site is still online and I’m not eligible anymore to the refund.
The blog I need help with is: (visible only to logged in users)
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Hi there,
It looks like you didn’t quite finish the cancellation process for your domain, however it has been started so I should be able to take care of it for you if you would like. Can you just verify that you would still like your domain, nouvellemondiale.com, cancelled and refunded?
Thank you very much!
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OK, that’s not a problem! You’re all sorted. A refund is on its way to your account and should be there in the next few days to couple of weeks.
Let me know if you need anything else.
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