Not enough info on your own website to make an educated purchase

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  tattersallsarmidale · Member · Sep 19, 2021 at 12:57 pm

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  Not enough info on your own website to make an educated purchase

  I don’t have a site with WordPress.com yet

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  tattersallsarmidale · Member · Sep 19, 2021 at 12:58 pm

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  You say you offer live chat? Well i cant see it…

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  tattersallsarmidale · Member · Sep 19, 2021 at 1:01 pm

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  Dont worry ill use WIX eCommerce, at least im able to chat to staff there…..

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  staartmees · Member · Sep 19, 2021 at 1:03 pm

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  If you read further, Live Chat is only available if you have a annual wordpress plan Premium or higher, https://wordpress.com/support/live-chat/. But you always get help on this public forum.
  To know more about the paid wordpress.com plans, you find pricing and features at https://wordpress.com/pricing/

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  staartmees · Member · Sep 19, 2021 at 1:06 pm

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  So you gonna buy a paid plan from Wix to get Chat support … just as you could get with a paid plan on the wordpress.com platform …

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  staff-totoro · Staff · Sep 20, 2021 at 6:30 pm

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  Howdy @tattersallsarmidale

  We do offer chat support for annual plans (Premium, Business, and eCommerce) as @staartmees has correctly pointed out, but you do need to make a purchase in order to get that access.

  However, we’re happy to answer any questions you have here in this thread. Can you tell me a bit more about what you are trying to set up? It sounds like you are setting up an ecommerce site, yes? Do you happen to have any sites (does not have to be WordPress) that you are drawing inspiration from or trying to emulate?

  Thanks for the additional info!