Not getting confirmation email

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  ethebrave · Member · Aug 24, 2015 at 8:46 pm

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  Hi there! I have tried re-sending the confirmation email to my email address several times, but I am not receiving it. I have checked my spam folder, but it is not being sent there, either. Can you please help me? I’d like to confirm my account.

  thanks!

  The blog I need help with is: (visible only to logged in users)

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  marioashley · Member · Aug 24, 2015 at 9:24 pm

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  Most often, when this happens it’s because the confirmation email was stopped at the email provider level for some reason. So the first thing you should always do is check the spam/junk folder to see if it was filed there by mistake. Which you have already done.

  I have tagged staff on this issue. Please make sure you are subscribed to this thread so that you know when the staff member responds. You can subscribe by clicking the “Subscribe to Topic” link on the right.

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  ethebrave · Member · Aug 24, 2015 at 9:31 pm

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  Interestingly, I did receive an email about your reply to this post–so, evidently, I can receive some emails from WordPress, just not the initial confirmation email.

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  rachelmcr · Member · Aug 25, 2015 at 12:33 pm

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  Hi Erica, I just sent you an email to help with that confirmation step. Please let me know if you don’t receive that email from me. :)