Not getting Confirmation email, cant use support

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  kmdenigma · Member · Feb 7, 2022 at 8:07 am

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  Good Day

  I have signed up with wordpress.com, and created an account, however i am not receiving the confirmation email in order for me to use my account and support features for my purchased extensions.

  I have checked in spam, and resend the confirmation email many times. still no success.

  Please assist

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  kmdenigma · Member · Feb 7, 2022 at 4:00 pm

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  I have added my recovery email address in hopes this might send some sort of confirmation email to me,

  I received an email but it just says “We noticed a recent change to the account settings for your WordPress.com account, ……..If you did not request this change, please respond to this email immediately. ” With no confirmation link in the email at all.

  When i log into wordpress, it then says that i need to respond to a verification email that was sent to me? But the email had no link, or even mention anything about a link?

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  kmdenigma · Member · Feb 7, 2022 at 4:25 pm

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  EDIT:
  it looks like my registration confirmation link has expired, as i see i first got one in 2019, but when i follow the link it says “invalid activation key”

  Please could a moderator assist with resending my confirmation link

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  supernovia · Staff · Feb 7, 2022 at 5:59 pm

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  Hey there, thanks for getting in touch. We were able to manually confirm this for you. Let us know if you need more help.