Not getting e-mail to reset password

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  entreotrosargentina · Member · Feb 26, 2018 at 1:45 pm

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  Hi, I have another blog associated to my e-mail (email visible only to moderators and staff) and I forgot my password or I think I have misspelled because I try all posibilities.

  The blog is similaried name as this one, which I opened because I can not get access. ‘argentinaentreotros’

  What can I do? I can’t find a away to get in touch

  Thanks

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  shubhamgmath · Member · Feb 26, 2018 at 2:02 pm

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  Hi entreotrosargentina

  You can reset your account in following ways :

  1. Reset Password
  2. SMS recovery
  3. Account Recovery Form

  To get more details on each of them, here is the link for that
  https://en.support.wordpress.com/account-recovery/

  I am also tagging this post as ‘modlook’ for WordPress staff attention. Please wait for some time they will get back to you on this.

  Hope this helps.

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  staff-zinnia · Staff · Feb 26, 2018 at 2:17 pm

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  Hi – Following up on the Modlook tag. Let me know if you’re unable to reset the password or submit the account recovery form. Thanks!

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  entreotrosargentina · Member · Feb 26, 2018 at 2:44 pm

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  Hi lizkarkoski,
  I have tried the account recovery form but it says my activation key is not valid.
  i am totally new in this so I might have made something wrong. I could resend the e-mail I have received to activate my account.
  What I really wanted to do is to change this blog’s name ARGENTINAOTROS to the other one ARGENTINAENTREOTROS.
  You can see the other is empty. I opened it 12 of February from Porto Alegre Brazil, while this one was opened in Buenos Aires, Argentina. using this e-mail address
  After the name switch, I wanted to annul one of them.
  Please help!!!
  Andrés

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  staff-zinnia · Staff · Feb 26, 2018 at 3:32 pm

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  Ok. I can email a password reset link to the email address on the account. What is the URL of the site that you need to access?

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  entreotrosargentina · Member · Feb 26, 2018 at 5:20 pm

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  Thanks a lot!

  Its: argentinaentreotros.wordpress.com

  and the e-mail its (email visible only to moderators and staff)

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  entreotrosargentina · Member · Feb 26, 2018 at 6:40 pm

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  Hi lizkarkoski, did you send me a password reset link to (email visible only to moderators and staff)? Because I did not get it.

  I am worried because since yesterday I have been asking for it but never got one.

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  staff-zinnia · Staff · Feb 27, 2018 at 12:50 pm

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  I have not sent anything. You’ll see an email to the address on the account connected to argentinaentreotros.wordpress.com. We aren’t able to tell you what email address that is though for security protection.

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  staff-zinnia · Staff · Feb 27, 2018 at 12:52 pm

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  OK – I just sent the email.

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  entreotrosargentina · Member · Feb 27, 2018 at 12:54 pm

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  Liz, I just confirmed the e-mail

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  entreotrosargentina · Member · Feb 27, 2018 at 1:17 pm

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  Liz, I wrote back. did you get my e-mail confirming (email visible only to moderators and staff) is mine?

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  staff-zinnia · Staff · Feb 27, 2018 at 1:31 pm

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  Thank you. I’ll have a look in just a few minutes.

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  staff-zinnia · Staff · Feb 27, 2018 at 1:36 pm

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  I’m going to mark this thread resolved now. You can continue to write to me via the email with further issues. The link has been sent.

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  entreotrosargentina · Member · Feb 27, 2018 at 1:37 pm

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  YESSS!!!
  thanks a lot Liz!!

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  staff-zinnia · Staff · Mar 1, 2018 at 4:26 pm

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  No problem :)