Not getting emails from wordpress for new follows or comments
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I checked off that I do not want to moderate comments on WordPress but it’s not working and I still need to moderate. Plus, I am not receiving email notifications when I get new comments or followers, which I checked off to get as well! Any advice? I use BlueHost for hosting and WP is incorporated into my site. Thanks!
The blog I need help with is: (visible only to logged in users)
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pearlsofjasmine.com is hosted by BlueHost
Name Servers:
ns1.bluehost.com
ns2.bluehost.comThat site is not on our WordPress.COM servers. The wordpress.COM support docs do not apply to it. You are posting to the wrong support forum. We cannot help you here at all.
Note that about 30% of those who post here daily are posting to wrong support forum and the answers to wordpress.COM and WordPress.ORG support questions are not the same.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service -
Thank you very much! I figured out where I needed to contact after I posted this because I thought it was a wordpress issue. But really appreciate you explaining the differences to a beginner.
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