Not getting password reset email

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  michaelmotha · Member · Jun 29, 2019 at 6:54 am

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  I’ve changed the passwords for my site but not getting the password reset email

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jun 29, 2019 at 9:07 am

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  Hi michaelmotha,

  What is the address of the site you are trying to reset the password for?

  If the site uses WordPress.org software with another host and the emails aren’t in your spam folder, please contact your host (so they can check the emails are being sent) or post to the WordPress.org support forums for advice.

  I can check where the site is hosted if you aren’t sure.