Not happy you have fleeced me!

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  fourwheelednomad · Member · May 28, 2014 at 5:00 pm

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  Hi,
  I have paid $30 to have the ads removed from my site. I went onto my website today and guest what, they are still there. I am so mad, please sort this ASAP or give me my money back!!!

  Jason Spafford

  The blog I need help with is: (visible only to logged in users)

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  jackiedana · Member · May 28, 2014 at 5:28 pm

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  Hi there,

  I’m sorry for this trouble! I do see that you have No Ads on the site http://twowheelednomad.com/ and when I checked, I didn’t see any ads there.

  Please note that it’s possible for ads to appear in your browser that were *not* placed there by WordPress.com. These ads are sometimes caused by malware or a virus, but more often it is due to a browser extension or toolbar that you may have installed in your browser.

  These sites have further explanation and suggestions for eliminating the ads:

  http://onecoolsitebloggingtips.com/2012/09/14/bloggers-beware-of-adware/

  http://blog.wikimedia.org/2012/05/14/ads-on-wikipedia-your-computer-infected-malware/

  http://www.littletechiethings.com/2012/06/how-to-remove-ads-not-by-this-site.html

  If you see ads again, I’d be happy to look into this further for you. Please make a screenshot and upload that to your site’s media library so I can see it. Please also provide the URL the ad links to by right-clicking the ad and copying the URL.

  Here’s how to make a screenshot:
  http://en.support.wordpress.com/make-a-screenshot/

  I hope this helps! Please let me know if you have any further questions.

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  fourwheelednomad · Member · May 28, 2014 at 10:48 pm

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  Hi Jackie,

  Here is the screen shot you asked for, as you can see there is an ad in the right hand corner. /Users/Untitled/Desktop/Screen Shot 2014-05-28 at 7.41.21 PM.png

  Regards

  Jason spafford

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  jackiedana · Member · May 28, 2014 at 11:19 pm

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  This is how your site should look:
  https://i.cloudup.com/ZM07LBU5XV.png

  That is not one of our ads, but as I suspected, is coming from your browser or your computer. You might try disabling your browser extensions or try a different browser like Firefox or Chrome to see if the ad disappears. Otherwise, you can try the suggestions in the links I provided before to see if anything else helps remove them.