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Forums / not letting me log in

not letting me log in

  • Unknown's avatar
    sillystella · Member · Aug 6, 2012 at 6:12 pm
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    My work uses WordPress for their website and I manage the website (www.caninesiwthacause.com). WordPress is not letting me log in. I have the original email with my login information and it’s saying that email/user is not registered. I have a huge event coming up and need to get it on the website ASAP. Any help would be greatly appreciated!!

  • Unknown's avatar
    timethief · Member · Aug 6, 2012 at 6:16 pm
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    Is that blog a wordpress.org install that has a web host?
    http://support.wordpress.com/com-vs-org/

    It’s broken and that’s why I’m asking http://ismyblogworking.com/www.caninesiwthacause.com

  • Unknown's avatar
    ardpete · Member · Aug 6, 2012 at 6:17 pm
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    * http://www.canineswithacause.com/ it’s not registered with WordPress.COM hense why you cannot log in.

    If it’s a WordPress.ORG install then you need to go to http://wordpress.org/support for all your support needs.

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    timethief · Member · Aug 6, 2012 at 6:19 pm
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    @sillystella
    If that blog was being domain mapped from an underlying .wordpress.com blog to the domain and the domain mapping upgrade has expired, then we need to know what the underlying .wordpress.com blog URL starting with http:// is.

  • Unknown's avatar
    sillystella · Member · Aug 6, 2012 at 6:21 pm
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    in the past I have just logged in using http://www.wordpress.com/wp-login which was the address I’ve been using for months now. Just Saturday this started happening.
    What is the difference using the wp.com vs. .org?

  • Unknown's avatar
    ardpete · Member · Aug 6, 2012 at 6:21 pm
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    The domain works TT, she’d spelt the URL wrong which I corrected, it’s not a free hosted blog.

  • Unknown's avatar
    sillystella · Member · Aug 6, 2012 at 6:22 pm
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    @timetheif I am not sure I understand what you’re asking. I only know our website http://www.canineswithacause.com I’ve never used anything that had wordpress in the address.

  • Unknown's avatar
    ardpete · Member · Aug 6, 2012 at 6:23 pm
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    WordPress.com vs. WordPress.org

  • Unknown's avatar
    timethief · Member · Aug 6, 2012 at 6:23 pm
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    What is the difference using the wp.com vs. .org?

    They are found in the first link I posted above > http://support.wordpress.com/com-vs-org/

    Please post the underlying .wordpress.com blog URL.

  • Unknown's avatar
    timethief · Member · Aug 6, 2012 at 6:26 pm
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    @sillystella
    Thank you for posting again. Please go to the owner of that site and ask they who the pay to web host it because it’s broken.

  • Unknown's avatar
    sillystella · Member · Aug 6, 2012 at 6:27 pm
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    I don’t know what the underlying .wordpress.com blog URL is.

    So I use WP to edit our website but it’s hosted elsewhere. Is that the difference between .com and .org? I’ve never downloaded anything which is .org is asking me to do…

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    theinsanityaquarium · Member · Aug 6, 2012 at 6:31 pm
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    Is it perhaps a WP blog that is managed through something like 123-reg.co.uk? My friend at work had a similar problem, where the site was hosted by WP.org but was managed through a content management system at another website.

    I hope this makes sense! Apologies if I’ve just confused matters!

  • Unknown's avatar
    timethief · Member · Aug 6, 2012 at 6:33 pm
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    but it’s hosted elsewhere. Is that the difference between .com and .org?

    There are many differences. All are stated here in the first link I posted above > http://support.wordpress.com/com-vs-org/

    For the purpose of this thread the key difference is that the blog is not being free hosted by wordpress.com and we do not provide any support for it. We provide support only for free hosted WordPress.com blogs here.

    All support for it is here http://wordpress.org/support. If you don’t have an account there click that link and register one on the top right hand corner of that page so you can post to their support forum. More to the point is that you must contact the web host that you pay for service as that site is down.

  • Unknown's avatar
    ardpete · Member · Aug 6, 2012 at 6:36 pm
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    Any WordPress.COM blog would have a .wordpress.com address with it, the website you have provided is not a freehosted WordPress.com blog, you do not log into self hosted blogs via WordPress.com you log into them by going to http://www.canineswithacause.com/wp-login.php

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About this topic

  • In: Support
  • 4 participants
  • 13 replies
  • Last activity 13 years
  • Latest reply from sillystella

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