Not letting me login or change password
-
I am having trouble logging in so I clicked the forgot my password button and it said ‘confirm link in email’. But it never sent to my email, tried twice (and checked spam). How can I get logged back in?
-
Hi there!
You might be checking the wrong email, what’s the address of the site you’re trying to access?
-
-
Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
With that said, they have some options for you at https://wordpress.org/support/article/resetting-your-password/
- The topic ‘Not letting me login or change password’ is closed to new replies.
WordPress.com Forums 