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  tinatalkstruth · Member · Jul 14, 2022 at 12:03 pm

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  My website crashed. Help!!!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  aleone89 · Staff · Jul 14, 2022 at 1:34 pm

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  tinatalkstruth · Member · Jul 14, 2022 at 1:50 pm

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  http://www.floridarecoveryschoolsoftampabay.com

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  helper-heroponriki · Member · Jul 14, 2022 at 2:12 pm

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  Thanks for that! We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re not able to access the backend of your site to take a closer look. But I’ll get you pointed in the right direction to get help.

  Pulling up your site, it looks like you have a fatal error in your WordPress install. To fix this, reach out to your host’s support for help. They’ll be able to find the plugin or theme that’s causing the error and help you get your site back online.

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope that helps!