Not loading on desktops
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My site loads perfectly from ‘all smart phones’, but not from any desktops or laptop browsers. When people try to open it they get a white screen and no error messages.
I am using the free version of WordPress and have no plug in’s to disable that may be causing this.
The blog I need help with is: (visible only to logged in users)
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Good day,
I am able to load and navigate https://wagthedogandcompany.wordpress.com/
okay.Have you try clearing the browser cache?
If so what browser are you using to open the website?
Cheers,
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It is working for me, but it is not working for others. Both PC and Mac users are having issues and they have used Firefox, Chrome and Safari.
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Yeah, I’m having what sound like similar issues on my site. This post in particular is failing to load in some contexts. https://bewilderedbody.wordpress.com/2018/03/05/accessible-social-media
Desktop:
Opens fine in Chrome and IE desktop browsers.
Opens in Firefox “private” mode.
Won’t open in Firefox (not private mode).Mobile:
Won’t load in Safari (iOS).
Won’t load in Facebook’s in-app browser on Android app. -
I am able to open both websites using Chrome on Windows 7.
I have added the
modlook
tag for Staff to help.
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Bewilderedbody, I can’t open your link either using a PC, Windows 10 Home and Chrome browser.
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I would suggest troubleshooting the browsers with the following guides:
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Thanks, drunkentennis. I will follow the links and check it out. Not sure how to tag staff for help. Sorry. I am new to the forums.
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No worries, we learn every day. I tried to add the tag “modlook” this morning but it errored out. The tag is there now.
Have you made any progress on the browser issue?
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Hi there,
I was able to load your site on both a Mac and a PC (Windows) across all major web browser.
Have you successfully troubleshooted your browser with the instructions @drunkentennis provided?
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