Not receiving activation mail

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  leorebetez · Member · Nov 17, 2015 at 9:21 am

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  I just don’t receive my activation mail from the e-mail verification. I tried several times since a few weeks. My mail is hosted by openmailbox.org.
  Any idea?
  Thanks a lot
  Léo

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Nov 17, 2015 at 12:12 pm

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  Hello Léo,
  Have you looked for the activation email in your spam filter?

  Did you use the correct email? You can check it at account settings. If the email is incorrect, update it and click the Save Account Settings button. There’ll be a message saying that there’s a pending change. Check your inbox for the confirmation email and click the link within to verify your email address.

  If neither of the above solve the problem, add “modlook” to the tags for this forum thread to let WordPress.com staff know that you need assistance with this issue.

  According to staff, it’s possible a bug is preventing the email being sent to you because your account was created several months ago, but not yet activated. If you recall, please indicate how you signed up (mobile app, Gravatar.com, or WordPress.com) and whether you recall getting an activation email when you first created your account. That will help with troubleshooting.