not receiving an email on customer orders

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  amrag1122 · Member · May 3, 2022 at 8:50 am

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  hey i’m facing an issue with my coocommerce wordpress that when customer places an order i didn’t receivied any emails

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · May 3, 2022 at 12:59 pm

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  Hi there,

  WooCommerce emails on your site get sent by the WordPress software itself, and there are a few things that can prevent those from going out. WooCommerce has an excellent support page over at https://woocommerce.com/document/email-faq/ for troubleshooting the most common reasons, and what you can do to fix this.

  For more help with this, you can contact WooCommerce support directly at https://woocommerce.com/my-account/create-a-ticket/