NOT RECEIVING CHANGE PASSWORD LINK

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  nemosguard · Member · Jan 16, 2024 at 11:26 pm

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  Hi – We can’t login to our other wordpress panel and we are not aware of any password changes. We tried to change the password but we don’t receive any link to our email.
  The wordpress panel should be https://envirid.com/wp-admin/
  The email address should be (email visible only to moderators and staff). Please advise.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jan 19, 2024 at 7:03 pm

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  Hello!

  Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

  Since you’re using the open-source version of the WordPress platform, which operates differently from what we provide on WordPress.com, you can find help at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The community members in the open-source forum are well-versed in these matters and are in the best position to offer support.

  I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.