Not receiving comment notification

  • Unknown's avatar
    fishingwithfitzy · Member ·

    Hi there,
    I am after some help. I am not receiving comment notifications via email when someone posts a comment on one of my posts. I am the sole admin of my website and sole author of all posts. I have owned the website for many years but have never received comment notifications by email. I have been through and checked the settings many, many times. I have checked my email spam folder.
    Here is an example of one of my posts https://northernriverssportfishing.com.au/2021/12/28/nothing-like-a-native-watercraft/

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Your site isn’t hosted with us on WordPress.com, so new comment notifications for your site isn’t sent from our servers. They’re sent from your WordPress installation on your hosting provider’s server.

    Support for your version of WordPress is provided by the WordPress.org community who makes it, and I found several threads in their forums about this issue:

    Search

    Try checking those and see if any of the suggestions there help. Otherwise, please start a new thread in those forums so the people there can help you troubleshoot what might be going on here.

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