Not Receiving Comment Notifications

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  christyeicher7 · Member · Oct 27, 2023 at 5:44 pm

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  Hello! This is probably a super dumb/simple thing >.< But, I've checked everything on my end to troubleshoot why I'm not receiving notifications for new comments on posts. I was up until about June. Then mysteriously they stopped.

  I've checked my spam, trash, my Gmail filters, any forwarding that might be happening, I've checked to make sure that the post authors' emails on file are correct, and I've made sure that these comment notification emails are in fact turned on in the Discussion settings.

  Anything else it could be? It has to be something totally obvious that I'm overlooking.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Oct 30, 2023 at 7:20 pm

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  Hi there,

  It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to Jetpack support by asking here? Thanks!

  https://wordpress.org/support/plugin/jetpack/