Not receiving confirmation email

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  vslrstore · Member · Jun 28, 2018 at 3:35 pm

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  I have not received the confirmation email even after several resend attempts.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 28, 2018 at 4:07 pm

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  Will you please confirm that the email address here https://wordpress.com/me/account is correct?

  If you cannot locate the email verification check your email client spam filter, and if you use Gmail or google apps please consult these guides:

  Change Your Email Address

  Gmail Issues

  If you are not successful you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · Jun 29, 2018 at 9:47 am

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  Hi vslrstore,

  I see your account email address was confirmed after opening this forum thread, so it looks this is sorted now. You are welcome to contact us here if need any further help and would prefer to use the direct support included in your plan:

  https://wordpress.com/help/contact

  Thanks!

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  bufferfreeiptv · Member · Jul 3, 2018 at 8:37 pm

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  Same problem.

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  supernovia · Staff · Jul 3, 2018 at 11:49 pm

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  @bufferfreeiptv are you able to use another email address? The one you’ve listed seems to be rejecting some of the emails.

  You can set a new address here:
  https://wordpress.com/me/account

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  researchengineering814320076 · Member · Jul 9, 2018 at 1:21 pm

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  I am having the same problem, I am receiving the verification email from this site.
  http://researchengineering814320076.wordpress.com

  How ever the ‘contact us’ form with the same email address is working!

  Thanks

  Christina

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  gemmacevans · Member · Jul 9, 2018 at 1:59 pm

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  Hi Christina,

  Several confirmation emails have been successfully sent to the email address on your Account Settings page so it would be worth checking your spam folder in case they have gone there.

  If you are still unable to find them, please start a new thread and tag it modlook so we can continue helping the original poster here.

  Thanks!

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  researchengineering814320076 · Member · Jul 9, 2018 at 2:15 pm

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  I am having the same problem, I am NOT receiving the verification email from this site.
  http://researchengineering814320076.wordpress.com

  How ever the ‘contact us’ form with the same email address is working!

  Thanks

  Christina

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  staff-zinnia · Staff · Jul 9, 2018 at 3:06 pm

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  Hi Christina –

  As mentioned above, these emails are being delivered to the address that is listed at https://wordpress.com/me/account/