Not receiving confirmation email to change email address

• 

  polomi · Member · Oct 23, 2023 at 3:31 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I want to change the email address of my account but I am being unable to do so. My current email address is no longer receiving new email due to insufficient storage. Hence, I’m not receiving the confirmation email to confirm my decision of changing my current email address. Please help me as because of this situation, I’m not being able to access my own account from any other devices other than the only device that my account information is currently stored in, which might get removed accidentally any day.

  Regards,
  Polomi

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Oct 24, 2023 at 7:45 am

  • Copy link

  Hi there!

  The confirmation email is sent to the new email address, not the current one. So, if you are changing your email address, the confirmation email will go to the new email address you enter. Please check out this page to learn more about how this works:

  

  Change Your Email Address

  in WordPress.com Support

  3 min read

  The email address registered with your WordPress.com account is your unique identifier to verify ownership of your account and website. This guide will help you update your account’s email address. Change My Email Address To update the email address on your account, follow these steps: Visit your profile by clicking on your avatar (profile picture) in the top right corner of WordPress.

  Feel free to let us know if you have more questions.