Not receiving email notifications

  • Unknown's avatar

    Hi, I have stopped receiving email notifications to approve replies to blog postings. I received a couple of replies then they stopped.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Please confirm your settings here > Settings > Discussion

    E-mail me whenever
    __ Anyone posts a comment
    __A comment is held for moderation

    Someone likes one of my posts
    Someone reblogs one of my posts
    Someone follows my blog

    Before a comment appears
    __An administrator must always approve the comment
    __Comment author must have a previously approved comment

    Please also confirm your email address.

    You have two separate email address settings at WordPress.com.
    http://en.support.wordpress.com/email-address/

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your posts, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

  • Unknown's avatar

    P.S. This thread is tagged for a Staff follow-up.

  • Unknown's avatar

    Hi, my email settings have the checkbox ticked for
    Anyone posts a comment
    and A comment is held for moderation.

    For the other 2, the first is unticked, the second is ticked.
    An administrator must always approve the comment
    __Comment author must have a previously approved comment

    My email address under settings is the one I should get notifications sent to.

  • Unknown's avatar

    I’ve just found all the comments in the spam folder. I can classify them as “Not spam” but don’t understand why they went in there in the first place. Can anyone help with this?

  • Unknown's avatar

    It’s possible that our spam filter accidentally marked certain comments as spam. Marking them manually as ‘Not spam’ helps our spam filter to learn from its mistakes.

    If you keep having this issue, please contact our Akismet (spam filter) team at http://akismet.com/contact/

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