Not receiving email notifications from post comments

  • Unknown's avatar
    jenioneill · Member ·

    I am not receiving email notifications when readers comment on my blog posts. I have checked that:
    1 – My correct email is associated with the user name of the post author
    2 – The correct email notification settings are turned on
    3 – The emails aren’t going to my junk mail

    Any other thoughts? This is an example of my recent post which received 2 comments. https://foreverythingaseason.com/clarity-of-mind/

    I have never received an email notification from a post comment.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    dkmyta · Member ·

    Hello there!

    It looks as though the website that you require assistance with is a self-hosted WordPress.org site rather than WordPress.com.

    This forum is designed to help clients hosted by WordPress.com. For more information on the difference between the two please check out this link: https://en.support.wordpress.com/com-vs-org.

    If you are in need of support for your self-hosted website you may be able to find an answer on the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

    Hopefully this helps!

    Cheers

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