Not receiving emails
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Hi, I wanted to bring up an issue I currently have on my website regarding receiving email notifications. I am not receiving any notifications such as new orders, new affiliates and others. All emails are enabled in WordPress and I have WP mail SMTP installed as well. I am currently using Sendinblue which is connected to my own gmail domain email.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi @arktisnaturals,
Looking at your account, it appears that you don’t have any sites hosted with WordPress.com. Was this perhaps under a different account?
By the way things sound, it looks like you might have a configuration issue with your SMTP plugin and/or SendInBlue.
Please keep in mind, we can only provide limited support for third-party themes and plugins, so I suggest reviewing its documentation and reaching out to the authors for support. You can learn more about that here: https://wordpress.com/support/plugins/third-party-plugins-and-themes-support/
Here are some support links that I found:
* https://wordpress.org/support/plugin/wp-mail-smtp/
* https://wordpress.org/support/plugin/mailin/Otherwise, if you have a self-hosted WordPress.org site, please contact your host for further support. If this issue persists with your plugins deactivated, you can also reach out in the WooCommerce forums: https://wordpress.org/support/plugin/woocommerce
Hope that helps!
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