Not receiving emails anymore

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  tchubr · Member · Mar 4, 2015 at 7:43 pm

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  Hi, since about 2 months I’m not receiving emails (news: Converge Comunicações) anymore.

  I´m trying to get help in Brazil with bad sucess!?

  I just want to continue to get email at (email visible only to moderators and staff).

  Thx a lot everyone for some help.

  Durval.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 5, 2015 at 10:52 pm

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  Which blogs URLs did you stop receiving updates from please? I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Mar 5, 2015 at 10:54 pm

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  Are you referring to this site http://convergecom.com.br/portal/ ?

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  thatrobyn · Member · Mar 6, 2015 at 1:08 am

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  Hello there,

  As timethief mentioned, Converge Comunicações (convergecom.com.br/portal/) does appear to be the site to which you refer.

  If this is the case, you’ve mistakenly reached support for the free sites hosted at WordPress.com.

  Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  You may also wish to contact your host’s support team for more assistance.

  I wish I could be more helpful. Should you have any questions about a WordPress.com site, I’m happy to assist. Just let me know.

  Thank you!

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  tchubr · Member · Mar 6, 2015 at 10:28 pm

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  Thank you all for the help.
  I´m checking the informations and I’ll give you a feedback soon.
  Cheers