Not Receiving Emails from WordPress.com
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I believe this is a unique situation as I am not finding any information specific to my issue on the forums. After adding WordPress to the nameservers at my domain provider, all email traffic stopped. I was able to determine that there was an issue with the information input there and have since cleared it back to the default nameservers. All email traffic is restored EXCEPT for any email traffic coming from WordPress.
When I attempt to login at WordPress, it sends a confirmation email that I cannot receive. I have attempted to trace these emails via my email admin center and it shows there are no emails hung up anywhere.
Unfortunately, this happened before I was able to setup a recovery email or 2 step verification. How can I go about recovery if I am not receiving emails? How can fix this issue without having to login to WordPress?
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Hello,
Thank you for reaching out! Could you please provide us with the name of the site where you’re experiencing this issue? With this information, we’ll be able to offer more specific advice.
A quick reminder: Our support is dedicated to websites hosted on WordPress.com. If you’re using the WordPress software from WordPress.org but hosted elsewhere, we recommend reaching out to your hosting provider or the WordPress.org community for assistance. You can find helpful guidance on the WordPress.org support forum at this link: https://wordpress.org/support/forum/how-to-and-troubleshooting.
If you’re not sure who is your hosting provider, you can use a website like Hosting Checker to look up that information. https://hostingchecker.com/
Thank you!
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