Not receiving g suite email with password

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  flease · Member · Apr 22, 2018 at 7:52 am

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  Yesterday I purchased the g suite email upgrade. I have received a confirmation from google that my g suite is waiting for me, but I have not received the promised email from wordpress.com with username and password, so I can’t activate and log in.

  Thanks for any help!

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Apr 22, 2018 at 8:34 am

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  Hi flease,

  A password containing G Suite login information was sent to the email address on your WordPress.com account. It would be worth checking your spam folder in case the email has gone there. Please let me know if you are still unable to find it.

  Thanks!

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  flease · Member · Apr 22, 2018 at 9:36 am

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  Thanks Gemma,
  I have checked my spam and “all mail” folders. I still can’t find it. Could you please resend it to the same address?

  :-)

  Francis

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  flease · Member · Apr 22, 2018 at 10:22 am

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  Thanks gemma!
  Now I received the username and password email. But… when I try to sign in to google suite I get the message “couldn’t find your google account”.

  Something seems to have gone amiss in the activation.

  :-)

  Francis

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  flease · Member · Apr 22, 2018 at 2:06 pm

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  Now it’s all working! Thanks for the help!

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  gemmacevans · Member · Apr 22, 2018 at 3:02 pm

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  Hi Francis,

  Thanks for checking there :) We have resent the login details to your email address, have they come through now?

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  gemmacevans · Member · Apr 22, 2018 at 3:04 pm

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  Oh sorry, I didn’t see your last two replies. Glad to hear G Suite is working!