Not Receiving "Lost Password" Email
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Hello, I am the owner of an account here at wordpress.com, and about a month ago I received an email telling me that my account/username had been inserted in a list of compromised accounts published by researchers. If I wanted to recover my account, I should use the “lost your password?” functionality, and this is what I have done these last days. The problem, however, is that I am not receiving any email at all, and I am not able to recover my account. I checked every folder in my mailbox, including spam, archive and deleted, but even after 24 hours I did not get any email at all.
I tried using the account recover tool which I found at https://wordpress.com/wp-login.php?action=recovery but I cannot proceed because I don’t have, unfortunately, any proof of ownership since I registered at this site years and years ago and the activation email has been deleted. So I ask here if there is any possibility to recover my account / receive the “lost your password” email. The account username is Dvdxseo, and this is an account I created just for posting in these forums.
Thank you.
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Hi ifuseekdavider,
I have added this thread to the staff, please wait for a staff member to check your account.
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Hi ifuseekdavider,
Do you still have the email we sent you about the password reset? If so, it would be great if you could reply to us there so we can take a closer look at the account.
Come back to me if you no longer have access to that email.
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