Not receiving ‘lost password’ in email
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I cannot log into my website http://www.wambuijl.com and when I request for lost password using my email and username it’s not coming through in my mail.
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Hi there,
Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by Digital Ocean. Therefore, you need to contact them regarding your login issue.
You can also try resetting the password by following these instructions:
https://codex.wordpress.org/Resetting_Your_Password
We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:
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