Not receiving notification for comments being left behind
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Hi
For my website whenever a user leaves a comment, I can’t get any notification on it. I’m the site admin. I’ve checked the settings and they are fine.
Any idea?
The blog I need help with is: (visible only to logged in users)
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Hi pootiepants,
If you’re not receiving notification emails:
- First check to make sure you are the author of the post.
- Check the Discussion Settings page to make sure email notifications are activated.
- Check the Notifications page to be sure you haven’t blocked all emails from WordPress.com.
- Check the spam folder in your email program to make sure the messages were not sent there by mistake.
If you are still having trouble, please post an example of a blog post URL where you expected to receive a comment or other notification.
If you’re using Gmail, please check out our Gmail troubleshooting guide.
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I’ve checked it, all is clear.
The website is currently a member’s area. Is there a way I can create an account for you to see?
thanks!
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The website is currently a member’s area. Is there a way I can create an account for you to see?
I’m not seeing a member’s area on pootiepants.wordpress.com.
Could you please confirm the website URL you need help with?
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thetfmp.com appears to be a self-hosted WordPress.org website, which is different from a WordPress.com site.
You can learn more about WordPress.com vs WordPress.org here: https://wordpress.com/com-vs-org/
These forums are for WordPress.com sites only.
You can find WordPress.org support documentation and forums here: https://wordpress.org/support/
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