not receiving notifications

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  authorlyons · Member · Dec 2, 2014 at 9:29 pm

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  A couple of my followers claim they are not receiving a notification when a new blog is published. How can this be remedied?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 2, 2014 at 9:31 pm

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  I’ll tag this thread for Staff assistance. Will you please provide a couple of usernames for those WordPress.com bloggers who did not receive the emails as well as a couple of email addresses for those who do not have WordPress.com accounts? The software will redact ie. HIDE the email addresses so only Staff can see them. After you do that subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  authorlyons · Member · Dec 2, 2014 at 10:23 pm

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  The one today is for (email visible only to moderators and staff) He is an email only subscriber

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  amightywp · Member · Dec 3, 2014 at 9:59 pm

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  Hi there,

  The email address which you mentioned was sent an email from our servers yesterday for your post Pursuit of Excellence. It may be that the message got caught up in their filters or got routed to their Spam folder, but we definitely sent the notification email.

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  authorlyons · Member · Dec 3, 2014 at 11:07 pm

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  Thank you – I’ll have people check their spam before jumping to conclusions.

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  amightywp · Member · Dec 3, 2014 at 11:09 pm

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  No problem at all. Let me know if you run across anyone else who didn’t get a message! Happy to investigate.