Not receiving notifications for comments

• 

  uday4ever · Member · Jun 26, 2015 at 3:06 pm

  • Copy link
  • Add topic to favorites

  I’m not receiving notifications for some of the comments left by others on my blog! this started a couple of days back and is occurring quite frequently. Please assist!

  P.S. I have email turned off.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jun 26, 2015 at 6:12 pm

  • Copy link

  If you have “turned email notifications off” then how can you receive them?

• 

  timethief · Member · Jun 26, 2015 at 6:16 pm

  • Copy link

  Go to https://wordpress.com/me/notifications and remove the blocking:
  Block Emails
  __Block all email updates from blogs you’re following on WordPress.com
  Then click “Save Notification Settings”

  Read https://en.support.wordpress.com/email-notifications/#what-if-the-emails-are-not-getting-through

  Know that if you provide specifics about any missing comments notifications after the settings are changed, then you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then subscribe to the thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  uday4ever · Member · Jun 26, 2015 at 6:37 pm

  • Copy link

  Thanks! But I’m not talking of email notifications. I’m talking about the ones we get in the WordPress toolbar on top! I don’t prefer to be inundated with emails, that’s why I have turned them off.

• 

  rachelmcr · Member · Jun 29, 2015 at 11:47 am

  • Copy link

  Hi there,

  Can you give me links to some of the comments that you’re not getting notifications for? (You can give me a link to the post and tell me which comments to look for on that post.) That will help me investigate what’s going on with those comments. Thanks!

• 

  coditech · Member · Jun 29, 2015 at 12:47 pm

  • Copy link

  Hi, I’m looking to speak to a moderator. Is there any moderator I can speak with, preferably by private message, because it is an important issue.
  Thanks!

• 

  rachelmcr · Member · Jun 30, 2015 at 9:09 am

  • Copy link

  @coditech — I see you have a forum thread that you started here:

  https://en.forums.wordpress.com/topic/wp-content-folder-3

  I’m going to reply to that thread to continue our conversation, to avoid sidetracking the conversation that was started in this thread.