Not receiving site deletion confirmation emails

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  pumpkinsinrum · Member · Dec 3, 2015 at 3:01 am

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  I’m trying to delete metaphorforlife777.wordpress.com and iconattribution.wordpress.com and I go through all the steps, but I can’t receive my deletion confirmation email from either of them. I’m sure WordPress.com has the right email address and I checked my spam folder but no matter what, I’m not getting the confirmation emails.

  The blog I need help with is: (visible only to logged in users)

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  pumpkinsinrum · Member · Dec 3, 2015 at 3:02 am

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  PS – The blog I need help with is NOT pumpkinsinrum.wordpress.com, that’s just my main blog. There are no problems with that.

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  pumpkinsinrum · Member · Dec 5, 2015 at 4:05 pm

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  Bump.

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  timethief · Member · Dec 5, 2015 at 7:01 pm

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  Exactly which username account registered http://metaphorforlife777.wordpress.com and under which email address?

  Exactly which username account registered http://iconattribution.wordpress.com and under which email address?

  Is your email address a gmail address?
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  Have you checked in your email client spam filter?

  If you are not able to locate the site deletion email confirmations type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  pumpkinsinrum · Member · Dec 6, 2015 at 7:44 pm

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  My username is pumpkinsinrum. All my blogs are registered under there.

  All the blogs should also be under the same address: (email visible only to moderators and staff).

  Thanks for the advice.

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  kokkieh · Staff · Dec 7, 2015 at 9:22 am

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  Hi there,

  The logs for those two sites don’t show any deletion attempts, and we don’t appear to have sent out any confirmation emails to your email address.

  I do notice that you changed your account’s email address four days ago. Did you check your old email address for those emails as well? Those links would be expired by now in any case, but the emails might have gone there.

  Can you please try clearing your browser cache and cookies, and then try deleting the sites again. Let me know if it still won’t work.