Not receiving SMS authentication code

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  shawnajroberts · Member · Mar 24, 2015 at 5:06 pm

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  Alright. I just sent you an email.

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  tomdraper1 · Member · Mar 31, 2015 at 11:45 am

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  Hi,

  I also lost my phone and can no longer log into my wordpress account. In order to write this post I have logged into a different account which I do not use. WordPress asks me for the verification code, which was originally on my old phone, but because I no longer have it I can’t log into my site draperonfilm.com. It says it will send a recovery number to SMS but I never receive anything from wordpress. I tried setting up a new google authenticator account on my new phone but that doesn’t work either. What do I do?

  The site in question is draperonfilm.com, my username is tomdraper12

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  shawnajroberts · Member · Mar 31, 2015 at 10:52 pm

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  @tomdraper1 – I’ve just sent a private email to the address associated with tomdraper12. Please follow up with me there.

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  illustrastock · Member · Apr 1, 2015 at 6:57 pm

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  Dear Shawnajroberts. I dont receive to my phone the code by sms. Can you help please?

  the user name is: colomet1

  thanks.

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  shawnajroberts · Member · Apr 2, 2015 at 4:19 pm

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  @illustrastock – I just sent an email to the address on file for colomet1. Follow up with me there! :)