NOT receiving the Activation email

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  carlosbeni · Member · Jan 20, 2016 at 3:27 pm

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  Hello, I am trying to work on a new site, and buy Theme(s), but once I log in it tells me I need to reply to an ‘activation email.’ I haven’t received it. I have also tried the reSend multiple times and no luck. I checked my Account Settings and my email account is correct. There’s nothing in my Junk folder either. How can I bypass this so I can work on my site? Thanks.

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  stefmattana · Staff · Jan 20, 2016 at 4:03 pm

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  Hi there,

  I’ve added the modlook tag on this thread for you to let WordPress.com staff know that you need assistance.

  Please being patient meanwhile :)

  Cheers!

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  carlosbeni · Member · Jan 20, 2016 at 4:09 pm

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  thx. just tried for WordPress to re-send activation email and no luck :( contacted my IT guy to see if he sees email stuck in server. I can’t do anything on the site. I can’t find an activation process via the actual site. seems that it’s only through the email link? thx for your prompt reply

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  carlosbeni · Member · Jan 20, 2016 at 4:15 pm

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  problem solved. IT helped out. thx

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  compchron · Member · Jan 20, 2016 at 6:36 pm

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  Hi! We’ve purchased Google Apps, but still have not received an activation email, and it’s been several weeks. Our website is http://www.thecompasschronicles.com. Can we get some IT insight?

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  carinapilar · Member · Jan 21, 2016 at 9:07 pm

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  @carlosbeni, good to know it’s okay now! :)

  @compchron: I’m going to send you an email about this situation to the address associated with your WordPress.com account. Please post here if you don’t receive it.

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  meeksdaniel11 · Member · Jan 23, 2016 at 5:03 am

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  I’m not receiving my activation email. I’ve tried the spam and social options already on my email account. I’m receiving all other emails from wordpress without a problem.

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  carinapilar · Member · Jan 25, 2016 at 12:03 am

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  @meeksdaniel11, I found that you opened a thread about this issue already:

  https://en.forums.wordpress.com/topic/email-confirmation-43

  We are going to follow up through that one.