Not receiving the ICANN email

  • Unknown's avatar

    I need to receive the confirmation email from the ICANN to be able to edit the DNS records of my domain guiaboombeach.com (bought via wordpress.com) but the email is not arriving into my inbox ((email visible only to moderators and staff)). I need that in order to update the DNS settings for my domain. How can I make this work?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Bump?

    Reading similar questions from the past make me think that only staff or moderators can help me with this?

  • Unknown's avatar

    Hello?

    Anyone around here who can help me? I need to update my DNS records, almost two days has passed since I asked this question and I haven’t received an answer from WordPress.

    This is something I paid for, I expected to receive at least some support regarding this…

  • Unknown's avatar

    Please be patient while waiting for Staff help. Know that there is a backlog and that Staff answer all the threads tagged for their attention in datestamp order. When they answer all threads tagged for their help prior to you tagging this one they will respond to you here.

  • Hi @josej30, you had entered a different email for the domain contact. I’ll contact you via email to resolve this. Thanks!

  • Unknown's avatar

    Hello – I am also in the ICANN ’email sent but I never get an email’ issue. The email on file is correct, and when I login to WP it goes to the originally created site that doesn’t have any updated (post-hostgator sign up) content. I guess my second question is how to I just set it to one site, the one hosted by hostgator so I can do Plugins etc. Excuse the fact that this may sound incredibly newbie-ish.

  • Hi @mranderson108, actually the original poster had an incorrect email, but yours looks fine. You should be getting the email.

    You might try searching all of your mail for your domain name to find it. In gmail, for example, you can use “in:all” along with your search terms to search all boxes.

    About pointing it to Hostgator, it looks like you’ve already got that sorted out. Let us know if you need more help!

  • By the way, I’m going to go ahead and close this thread since the original topic is resolved, but if you need more help, you can start a new thread or get in touch with us here:

    Contact

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