Not receiving verification e-mail

• 

  thebgar · Member · Dec 22, 2015 at 4:25 pm

  • Copy link
  • Add topic to favorites

  I am not receiving the verification e-mail that I need in order to publish posts and begin working with my blog. Any help you can provide would be greatly appreciated. Thanks.

  The blog I need help with is: (visible only to logged in users)

• 

  micawbr · Member · Dec 26, 2015 at 2:37 am

  • Copy link

  According to staff, it’s possible a bug is preventing the email being sent to you because your account was created several months ago, but not yet activated. If you recall, please indicate how you signed up (mobile app, Gravatar.com, or WordPress.com) and whether you recall getting an activation email when you first created your account. That will help with troubleshooting. I’ve tagged this thread to let WordPress.com staff know that you need assistance with this issue.

• 

  supernovia · Staff · Dec 26, 2015 at 3:29 am

  • Copy link

  @thebgar, thanks for letting us know. We’re working on this one for you.

• 

  supernovia · Staff · Dec 26, 2015 at 3:44 am

  • Copy link

  This has been fixed, @thebgar . Cheers!