not receiving verify code

• 

  ilginturkoglu · Member · Apr 8, 2023 at 9:45 pm

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  I couldn’t get any verify code on my sms I tried a couple
  of times but I still didn’t get them what can I do about it

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · Apr 9, 2023 at 2:58 pm

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  Hi there!

  I’m sorry to hear you’re having trouble receiving the SMS login codes. Don’t worry, we can still get you back into your account.

  To do so, you’ll need to use a backup code. These codes are one-time-use codes that you receive when you enable two-factor authentication on your account. If you didn’t save your backup codes, please send an email to passwordhelp@wordpress.com from your account email address, and our support team will help you from there.

  I hope that helps!