Not receiving WP password reset email

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  looseunicorns · Member · Mar 6, 2023 at 9:22 am

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  Hi I’ve been trying to log into my back end for the last 5 days. It keeps saying that an email has been sent but nothing has been received. It’s been 5 days and maybe 30 attempts. Please help

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 6, 2023 at 4:29 pm

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  Hi there!

  You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

  It looks like you reached out to WooCommerce support via live chat and they clarified that you need to contact your hosting provider GoDaddy for help with your login access.

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope that clarifies things!