Not Receving Email to Delete Blog
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We are trying to delete our WordPress blog as we have moved to a new platform. However, after trying on 4 separate occasions to delete the blog, we have not received the email to confirm the deletion. We even changed the email address on the account to ensure it was not getting blocked. We would like to completely remove the blog, content, and URL. Thank you.
The blog I need help with is: (visible only to logged in users)
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Hi there,
What is the URL of the blog your want to delete?Have you checked in your email client spam/junk mail folder?
I tagged this thread for a Staff follow-up in case you can’t locate it there.
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Hi timethief,
Here is the URL: http://lauthgroup.wordpress.com/
Yep, we have checked Spam and Junk folders. The new email address is even with a different company, so there should be no reason for it to get blocked on both sides.
Thank you for tagging it as staff! Your help is very appreciated!
lauth
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May we confirm one more thing please re: email addresses?
You have two separate email address settings at WordPress.com.
Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.
Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.
See > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address
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SUCCESS!!! That was it. It looks like the Admin email address was not updated, and that seems to be the one it was using. Thank you so much for your help!!
Have a great day,
Lauth
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