Not recognizing my domain name as being from WordPress

  • Unknown's avatar

    I have had a domain name for quite some time but never did much with it. Now I would like to get my site up and running but when I go into begin, WordPress keeps telling me someone else has my domain name and won’t let me go any further!

  • Hi there – what’s the domain you are wanting to use for this future site? We can look with you.

  • Unknown's avatar

    My Domain Name is not linked to my username –

    Username – joyfletch
    Domain Name – workoutwithjoy.com

  • Hi there,

    The site is connected to a different account than the one you are contacting us from. Do you happen to have access to another WordPress.com account?

  • Unknown's avatar

    I have one WordPress account but I multiple emails so I may have been trying to use the wrong email. Assorted emails are:

    (email visible only to moderators and staff)
    (email visible only to moderators and staff)
    (email visible only to moderators and staff)
    (email visible only to moderators and staff)

  • A WordPress.com username account can only be connected to one email address at a time.

    workoutwithjoy.com belongs to a different WordPress.com username than the joyfletch account you’re using to post here, and is associated with a different email address than this account.

    If you have other emails, try using them to reset your password at https://wordpress.com/wp-login.php?action=lostpassword (make sure you log out of the joyfletch account first) – that should help you access the correct account.

    For security reasons we cannot tell you what email address is connected to the account that owns that site, so try all the emails you own until you find the correct one.

    Otherwise, you can also find our other account recovery options here:

    Recover Your Account

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