Not seeing it connect

  • Unknown's avatar

    Hi,
    I just bought the personal plan for my self-hosted domain of bwoo.fr. I am using A records because I have other things that I’m pointing to.
    My primary task is to do a Facebook to WordPress data transfer. I can see the posts in bwoofr.wordpress.com, but not in bwoo.fr (btw, I’m deleting the posts in bwoofr.wordpress.com because I mistakenly imported it 2x, and now there are duplicates).
    What am I doing wrong please?
    b

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hey there,

    Many thanks for reaching out.

    I suspect there’s some confusion happening here.

    I just bought the personal plan for my self-hosted domain of bwoo.fr. I am using A records because I have other things that I’m pointing to.

    If you have a site hosted WordPress site, you wouldn’t need a WordPress.com Personal plan.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions – which is different to self-hosted WordPress. More on the differences can be found here: https://en.support.wordpress.com/com-vs-org/

    Are you looking to use the domain with the WordPress.com site: bwoofr.wordpress.com or are you looking to move the site from the current hosting provider onto WordPress.com?

    This will help us to advise you on what you need to do going forward.

    Many thanks in advance!

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