Not showing Google followers count

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  jitendramulay · Member · Nov 13, 2013 at 6:05 am

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  After wordpress integrated with Google+, I’ve connected my Google+ account to my wordpress.com blog like the procedure said here: http://en.support.wordpress.com/google-plus-profile/

  Here it’s seen that Google+ followers count is appearing after follow button and I’ve also seen it on my blog. However from some days, I’m not seeing it. I’ve disconnected and then again reconnected it, have changed my current theme but nothing worked.

  Did they closed displaying Google+ followers count or is there any other bug?

  The blog I need help with is: (visible only to logged in users)

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  jitendramulay · Member · Nov 23, 2013 at 5:02 pm

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  Strange that 11 days over and yet nobody commented or suggested any possible solution! O_o

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  timethief · Member · Nov 23, 2013 at 6:40 pm

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  Hi there,
  I’m so very sorry that Staff did not pick up this thread and respond to it. You see when we Volunteers do not have solutions we do not post into threads. I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  jitendramulay · Member · Nov 24, 2013 at 5:03 am

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  Thanks @timethief, I was (and still on) waiting for some response from wordpress staff, because I’ve seen it working on Mashable.

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  kraftbj · Staff · Nov 25, 2013 at 10:21 pm

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  Hi Jitendra,

  Can you connect your site to Google+ so I can examine this in more detail?

  You can connect it via the Settings->Sharing page on your site’s Dashboard (screenshot: http://d.pr/i/nf5R , direct link to the settings page: http://jitendramulay.wordpress.com/wp-admin/options-general.php?page=sharing )

  Thanks!

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  jitendramulay · Member · Nov 26, 2013 at 4:57 am

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  Thanks for your attention kraftbj,

  However I’m not looking for the site you’ve mentioned above, I’m currently using jitusblog.wordpress.com site and it’s already connected to my Google+ profile.

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  kraftbj · Staff · Nov 26, 2013 at 3:17 pm

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  Hi Jitendra,

  My apologies for the confusion.

  With the follower button, we’re inserting what is returned to us from Google, which in your case isn’t including a follower account.

  I verified with Google’s developer tools that they’re not returning a follower count specifically on your profile (by using https://developers.google.com/+/web/follow/ ), while my personal profile is returning a count with the same settings.

  You may want to reach out to Google as I’m not aware of what would be causing this. I checked profiles of folks with more followers, so it is not an issue of hitting a cap.

  Thanks!

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  jitendramulay · Member · Nov 26, 2013 at 5:31 pm

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  Hello kraftbj,

  So that’s the matter. I’ve just checked that link you provided and there also it’s not showing my followers count. Don’t know what’s the problem is.

  Sorry for taking your time and many thanks for your help!

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  kraftbj · Staff · Nov 26, 2013 at 5:57 pm

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  No problem at all; I didn’t realize that could be an issue so good to know if it comes up again.

  Let me know if there’s anything else we can do for you. Cheers!

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  jitendramulay · Member · Nov 26, 2013 at 6:24 pm

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  Thanks to you that for pointing out the actual problem, now have to report it to Google stuff in order to get this problem solved.

  Thanks again!