Not sure how to make my custom URL 'live'

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  gyogi · Member · May 13, 2015 at 4:41 pm

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  I purchased a custom URL from WordPress and was hoping it would automatically be handled by WordPress once I paid for the account, but it does not seem to be ‘live’ yet.

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · May 13, 2015 at 4:44 pm

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  Hi there! I don’t see any domain purchase on your account. Can you tell me the domain you attempted to purchase?

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  gyogi · Member · May 13, 2015 at 5:02 pm

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  As it turns out, I apparently haven’t purchased the domain, despite being given the option to do so in the sign-up process. I’ve since tried to purchase the available domain through Chrome, Explorer, and now trying through Firefox, but the ‘purchase’ button just disappears and nothing is processed after I try. So this is an entirely different problem.

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  shawnajroberts · Member · May 13, 2015 at 5:06 pm

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  Can you try clearing your cache and cookies:

  Solve Common Browser Issues

  And make sure that you have third party cookies enabled:

  Preview Problems and Third-Party Cookies

  And just to be sure, you’re trying to register this domain here:

  https://wordpress.com/domains/register/

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  gyogi · Member · May 13, 2015 at 5:11 pm

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  “Congratulations! You registered the domain mylifeinvanadiel.com for your blog, mylifeinvanadiel. We are setting up your domain, and it should start working in a few minutes.”

  That did it. Thank you so much, kind person. It’s so vexing when technology doesn’t work the way you expect it to. This solved it and I’m looking forward to updating the website.

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  shawnajroberts · Member · May 13, 2015 at 5:13 pm

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  Happy to hear that! Let me know if I can help with anything else. :)