not sure how to point to new name server

  • Unknown's avatar
    deeksmar · Member ·

    I purchased a plan through name hero and installed WordPress. I have a domain from WordPress but I Don’t know how to point it to my new name servers:
    Nameserver 1: ns139.namehero.net
    Nameserver 2: ns140.namehero.net

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there, I checked your account but it doesn’t appear that you have a domain registered through us – I see you had started a domain transfer but did not proceed with it, so it’s likely that your domain is still registered with IONOS (1 and 1).

    Because of that, you’ll want to check your IONOS account for managing the domain, including making any changes to the name servers.

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