Not sure which account to use

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  auntzeldas · Member · May 13, 2020 at 7:35 pm

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  I received a notice that auntzeldas.info was expiring, and I am not sure if that is the one tied to auntzeldas.org, which is my main website. Can you show me how to tell? I lost my tech support person. :(

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  obt28 · Member · May 13, 2020 at 8:05 pm

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  Hello @auntzeldas –

  Sorry to hear about your tech support person!

  To check which domain is currently set as primary, go to My Site → Manage → Domains. You’ll see which domain is currently labeled as primary: https://wordpress.com/support/domains/

  Best,

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  staff-doublebassd · Staff · May 14, 2020 at 5:29 pm

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  Hi there,

  Yes, both of those domains are connected to the same site. Before following the directions provided by @obt28, you will need to log into the account that is connected to the domain subscriptions. The one you are contacting us from auntzeldas does not own the upgrades.

  If it is your tech person’s account, I would try to reach out to them and have them transfer your site and upgrades over to you if they are no longer handling the site.