Not updating when order is fulfilled.

  • Unknown's avatar
    evelynandrose · Member ·

    As of Wednesday evening, the site no longer shows me when an order has been fulfilled by my distribution centre, so it looks to me like they haven’t been sent, but they have.
    My distribution centre uses Linworks to connect to my store – what’s going on? Why has this suddenly stopped working?

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    Please contact support for the ecommerce plugin you’re using directly for help with this.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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