Not working yet

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  lucasyujihonma · Member · Mar 30, 2015 at 6:07 pm

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  Hi, i did my registration for a domaine on saturday 28 at 1 am, and my website is still not working… What is the problem? It is not suppose to work on 48 hours!???

  The blog I need help with is: (visible only to logged in users)

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  siobhyb · Member · Mar 31, 2015 at 9:27 am

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  Hi there.

  I can see that lucashonma.com wasn’t correctly registered to your WordPress.com account. Sorry about that inconvenience!

  I’ve gone ahead to refund the $17 spent and removed the existing subscription so that you’re free to register that domain again. If you’d like, you can attempt to register lucashonma.com via the Domains page in WordPress.com:
  https://wordpress.com/domains

  Select ‘Register a New Domain’ on this page and then follow the steps to add your domain.

  Let me know if you encounter any difficulties in the registration process. I’ll be happy to help further.

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  lucasyujihonma · Member · Mar 31, 2015 at 9:40 am

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  Hi, ok I'm gonna register another doma

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  siobhyb · Member · Mar 31, 2015 at 10:32 am

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  Great! I can see that you successfully registered lucashonma.com and I’m now able to see you’re site when visiting that address. :)

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  lucasyujihonma · Member · Mar 31, 2015 at 4:30 pm

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  thank you for the answer! Do you know if it is possible to accelerate that process? or only in 3 days?
  2015-03-31 3:32 GMT-07:00 WordPress.com Support Forums :

  siobhyb replied to a forum topic that you subscribe to

  in response to the topic “Not working yet”:

  Great! I can see that you successfully registered lucashonma.com and I'm now able to see you're site when visiting that address. :)

  Reply View forum topic

  Want less email? Unsubscribe from this topic

  Thanks for flying with WordPress.com

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  siobhyb · Member · Mar 31, 2015 at 5:29 pm

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  Hi there.

  Are you referring to the time it takes for the information about your newly registered domain to propagate throughout the web? Although 72 hours is given as a guideline for propagation time, it’s usually much less than this.

  Unfortunately, we have no control over this as it all depends on how often your internet service provider updates their records.

  I visited lucashonma.com and am already able to view your site there on my end. Are you able to view it where you are? Clearing your browser’s cache and cookies might help speed up the process on your end, if not:
  http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

  If that doesn’t work, try clearing your local DNS cache:
  http://www.opendns.com/support/article/68

  Please let me know if you’re still having trouble viewing your site after a day or so, or if have any more questions or concerns. I’ll be happy to help further.

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  lucasyujihonma · Member · Mar 31, 2015 at 6:26 pm

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  Hi! its working right now! thanks so much”!

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  siobhyb · Member · Mar 31, 2015 at 6:27 pm

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  Awesome! :) If you have any other questions then you know where to find us too.

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  lucasyujihonma · Member · Mar 31, 2015 at 6:55 pm

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  ok! thanksss

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  siobhyb · Member · Mar 31, 2015 at 7:56 pm

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  You’re welcome!

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  lucasyujihonma · Member · Apr 1, 2015 at 9:34 pm

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  sorry, i think that i have a problem… i just can`t see the page again… it is unavailable again…

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  siobhyb · Member · Apr 2, 2015 at 8:53 am

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  Hi there.

  Are you seeing any error when visiting lucashonma.com or is it leading you to a blank page? I’m able to view your site correctly at that address and so think this is likely a caching issue. Can you please trying clearing your browser’s cache and cookies? We have a guide on how to go about this here:
  http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

  If that doesn’t help, please try clearing your local DNS cache: http://www.opendns.com/support/article/68

  Let me know if you’re still having trouble accessing your site after that, with any error messages you’re seeing. We can then troubleshoot further.