Nothing happening.

  • Unknown's avatar

    Apart from the site page, I cannot load any page. All I get is a blank page with ‘W.’ Even trying to access the upgrade is met with a blank, as are other facilities, except this one.

  • Unknown's avatar

    Hi there,

    Could you please confirm the blog URL you need help with as animalrightsworld.wordpress.com has just a home page? I don’t even see any other pages in the main menu.

    Thank you.

  • Unknown's avatar

    All I get is a blank page with ‘W.’

    That is most usually caused by an issue with your own equipment. This document offers some advice about refreshing your browser, or even trying a different one: https://en.support.wordpress.com/browser-issues/

  • Unknown's avatar

    That’s the thing, there is nothing there. I had several pages last time I edited.

  • Unknown's avatar

    I’m using the same browser, ‘Google’ that I set up wordpress with. If there was a problem with it, then surely I wouldn’t get the home page? Is it possible to retrieve the lost pages?

  • Unknown's avatar

    Hi again,

    Could you please confirm if “Automatically add new top-level pages to this menu” is enabled.

    Go to My Site(s) → Customize(Beside the Themes option) or just click here: https://wordpress.com/customize/. This will open the site Customizer.
    2. On the sidebar of the Customizer click on the Menus > tab.
    3. Click the Primary > tab.
    4.Under Menu Options, “Automatically add new top-level pages to this menu” should be checked.

    Is it possible to retrieve the lost pages?

    The most recent 25 revisions are available for posts and pages.
    http://en.support.wordpress.com/posts/post-revisions/
    http://en.support.wordpress.com/posts/page-revisions/

    See also if applicable > restoring from trash http://en.support.wordpress.com/trash/#restoring-from-trash
    https://en.forums.wordpress.com/topic/published-post-disappeared-5/

    If you still are having problems, then add the modlook tag on the Tags section of the sidebar. So this thread gets the staffs attention.

    Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

    You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

    Hope that helps.

    Thank you.

  • Unknown's avatar

    Tried everything you suggested, blank page! Can’t access history to restore revision. Put the admin after my URL, that only allows me to modify detail. It shows me my published data, but where is it. I doubt it’s my browser because you can’t see it. Thing is, is there any point pursuing this as it seems wordpress has a serious glitch and I don’t feel it’s worth bothering with starting over. How can I now delete my profile, bearing in mind nothing is working. Thanks for your help.

  • Unknown's avatar

    Hi @animalrights7, sorry you are having problems, but if you are willing, let’s try and get this solved for you.

    Are you by chance accessing your site from behind a corporate firewall that might be blocking things?

    Also, have you tried clearing your browser cache and cookies, and perhaps trying a different browser?

    Also, have you recently installed any browser add-ons/extensions? If so, can you try disabling those to see if one of them is causing the issue?

    If possible, can you try accessing your site from a different network and see if the same issue occurs? I would suggest clearing your browser cache and cookies after connecting to the new site and before you try accessing your site.

  • Unknown's avatar

    I can do all that, but that does not explain how other members are not able to see my pages except the home page. Nothing is working, all I get is a blank page, no matter what I click in the side panel. Even if I want to add a page, nothing. I logged out and on logging in, lank page. I managed to get back by a circuitous route. Come on, man up, it’s your website. I’m not the only one experiencing problems here.

    It’s as if I’m suspended, unable to use features and it’s annoying. Also, has my account been compromised? Anyway, I’m not bothered with this now and I’m only glad I didn’t upgrade. It’s one thing to have a freebie and encounter problems but paying for it is a separate issue. Can you delete my profile because I can’t at this moment in time, nothing is working!

  • @animalrights7 you mentioned earlier you get the blank page with the W. As @themagicrobot said, that almost always indicates something going on in your browser, on your computer, or on your network: blocked scripts, conflicting extensions, firewalls, etc.

    The fastest way to figure out what’s wrong is to try to narrow down where it’s happening and where it isn’t. So have you tried logging into WordPress.com on another browser yet? That’s the quickest test.

    Also you mentioned other site members can’t see the pages either. I noticed as @mommyhive did that you don’t have links on your menu. This sounds like a separate issue, but once you’re past the blank page issue you can fix this one under Customize > Menus.

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