nothing is loading

• 

  bayoung141 · Member · Mar 8, 2023 at 5:12 am

  • Copy link
  • Add topic to favorites

  https://radiantplumb.com/ i cant get anything to work everytime i try to access my site through wordpress i get a ‘please check sites jetpack connection’ i just purchased buisness plan and have no idea how to get it to work on my mac laptop without this error going away

  The blog I need help with is: (visible only to logged in users)

• 

  bayoung141 · Member · Mar 8, 2023 at 5:12 am

  • Copy link

  I am unable to perform any action on the wp-admin site due to the error – please check your primary site’s jetpack connection

  I don’t have a site linked to this WordPress.com account

• 

  machellie · Staff · Mar 8, 2023 at 4:35 pm

  • Copy link

  Hi there!

  Thank you for reaching out. It actually looks like this might be a cookies/browser related issue.

  To confirm, can you please try logging out of WordPress.com completely and then try logging back into WordPress.com.

  Additionally, please clear your browser cache for “All time”, then open a new tab to view your site. Instructions on clearing your browser cache can be found here:

  https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

  Also, just so you know, your plan comes with access to live chat support. You can reach us via live chat from https://wordpress.com/help/contact